Many clients ask me, “How Quickly Can I Expect You to Respond” to my call, e-mail, or text message. I call clients back from my cell phone. Since I only work with clients I know I can trust and get along with, I give them my cell phone number. I can’t promise you I will answer the phone every single time you call. I could be at trial, at a court hearing, hanging out with friends and family or maybe on vacation. However, I can promise you that I will get back to you the very same day you call me, text me or e-mail me unless I am out of the country. The only way you won’t hear from me on the same day is if you call me late at night. If you call me early in the morning, I will be in touch with you that same morning. I try to be on top of every call, e-mail and text message because when someone calls, its because they have very urgent, important questions that need to be answered. This makes me want to get back with this person as quickly as possible because I don’t want them being worrying all day about something.
Will I Receive A Regular Status Update? What Would It include?
In most cases, there is a lot of downtime where I am waiting to hear from the prosecutor’s office regarding police reports, machine records, dash cams, and blood testing. It can be weeks and even months before we get this information. If you have questions and are not hearing from us, and wondering if there’ve been any updates, you are always welcome to contact the office. That’s always fine with me.
Do You Bill By The Hour Or Do You Charge A Flat Fee For Criminal Cases
If I billed by the hour, my clients could be paying a lot more expensive for my expertise. My clients always know what it’s going to cost. There are no surprise bills from my office. I may work out a payment plan with clients, but there are not going to be hit with any hidden costs or fees. Every case is different, so while some misdemeanors may only cost someone $1,200.00 I may quote someone else as much as $5,000.00 if the case is going to take a lot of work to get the best results possible.
If any unexpected hidden costs come up, let you know if I think that something else is needed. I would then tell you how much that extra cost would cost and you will have tell me that this cost is ok and that you are willing to pay it and then you’d have to give the okay. This new potential cost will be fully discussed with each client before I would bill you for the cost. “How Quickly Can I Expect You to Respond?” The answer is Shawn will contact you as quickly as possible.
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